Lotte Hotel Hanoi

We spent three days in Hanoi, and had originally booked a hotel in the old Quarter. However, on the first night we didn’t get a wink of sleep because it is so noisy there. So on the second day we rebooked at lotte hotel and couldn’t have been happier with our entire experience. It is a beautiful clean modern hotel, with really great staff. The pool and hot tub were amazing. Whole hotel is very quiet. Really nice doorman. There’s a supermarket downstairs, as well as a whole department store and lots of restaurants. It took us about 15 minutes in a grab to the old quarter when we wanted to visit. If we come back to Hanoi, we will definitely be staying here again. A beautiful luxurious hotel.

Lotte Hotel is definitely a 5-star experience. We got the room for both club lounge access and I feel this is what made the experience so good. Club lounge access will give you: - Private check in on floor 59 (the staff member was great and brought us a cool towel and iced tea to enjoy whilst we went through the process and explained the Lounge benefits - Breakfast buffet, afternoon light lunch buffet (has high tea-type options with cakes, fruit and sandwiches etc.), and dinner buffet. Whilst there are a lot of meat and seafood dishes, I was able to eat fairly easily with the vegetarian options available, which was great - Daily we got given cakes delivered to our room in the afternoon, which was a nice touch There are two pools, one outdoor (floor 7) and one indoor (floor 35), both with jacuzzis. It is probably useful to know that the jacuzzis are with the saunas on floor 7, which are split into female and male as it is expected to use these facilities nude. This is not typical where I’m from so if you’re similar know that you can use the jacuzzi on level 35 with bathers. Overall, the hotel is excellent and the staff are wonderful and really do make the hotel experience great. I would recommend staying here

Clean and spacious room. The facilities such as the gym, jacuzzi and the pool were all very good and updated. Buffet breakfast was amazing, so many options and the taste was scrumptious. Most of the staff were very friendly and helpful, putting in a lot of efforts to accommodate our requests.

Our room was on the 52nd floor. The view was insane. The toilets were large and airy with a good sized bathtub and a large shower.

The hotel has high floors which provide excellent view over Hanoi. Room was spacious and well equipped. Staff were hospitable and well-trained. And last but not least, the brunch buffet at Grill 63 restaurant was really good.